• How do I register for an industry badge?
» Please visit the Industry information page for more information about registering for an Industry Badge.
• Can I register for a hotel in the AX block?
» Our hotel block is currently unavailable.
• Are industry members able to ride the AX Shuttles to and from the LACC?
» Yes, 4-day shuttle passes are available to Industry members at $15 before the convention and $20 at the convention. Passes can be purchase online as an add-on to your approved industry pass. Please take a look at this page to be briefed on the shuttle routes: http://www.anime-expo.org/guides/shuttle-service/
• How do I know if I meet the qualifications for a complimentary Anime Expo industry pass?
» Please visit the Industry information page to review the Industry Qualifications guidelines.
• I recently applied for an industry badge. How long until I hear whether or not I’ve been approved?
» The waiting time is 2 weeks or less.
• Does my industry badge come with a guest pass?
» No. Only the person whose name is on the badge is allowed entry. Each individual must register for his or her own badge.
• I need to register for my entire team. Is this possible?
» Yes, but you’ll need their basic info handy (full name, address, email, qualifications, etc.) A confirmation email will then be sent to them and they’ll need to finalize the registration on their own.
Please note: Complimentary industry passes are limited to 4/people per company. If your team consists of more than 4 people, additional employees can gain entrance at a discounted daily rate of $60/4 Day Pass (available at the industry registration area).
• I will only be at Anime Expo for a few hours. Do I still need to register?
» Yes. We have roaming security throughout the LACC that will stop you from entering the exhibit hall or programming rooms if you do not have a badge. Please either apply online or on-site for your industry badge.
• A pre-approved member of my team is not able to make it. Can I send someone else in their place?
» No. Each badge issued belongs only to the person’s whose name is on the badge. If you are going to send someone else, they need to apply either online or on-site.
• I was not approved for an industry badge and feel this was an error. Where can I send my credentials?
» Please send a scanned copy of your credentials via email to industry@anime-expo.org. Or, you may fax it to Attn: Industry Dept. (714) 937-1298. If you have questions on what to include, please visit the Industry information page.
• I wasn’t able to register before the online cut-off date. Can I still apply?
» Yes! We will hold on-site registration June 28-July 2 at the LACC in Room 303B. Please bring a business card and picture ID. If you do not have these items, Anime Expo reserves the right to refuse a complimentary pass.
• Does my industry badge give me access to all ticketed events?
» No. Your industry badge grants you access to the LACC’s exhibit hall, common areas and surrounding programming rooms. If you would like to attend a ticketed event (concerts, Masquerade, etc.), you may purchase a ticket online while registering for your industry badge. Tickets are also available on-site at the LACC Ticketing Booth.
• Can you send me my industry badge in the mail so I don’t have to pick it up?
» No. Due to security purposes, you must present a valid picture ID to an Anime Expo staff member in order to pick up your industry badge.
• When / where can I pick up my industry badge?
» We will email all approved members of the industry a detailed description of when, where and how to pick up your industry badge once that information is confirmed. If you plan on registering on-site, please visit the LACC Room 303B to register for your badge.
• Can I send a runner to pick up my company’s industry badges or do I need to do it in person?
» Each individual must pick up his or her industry badge in person. A valid picture ID must also be presented.
• Do I need to carry my industry badge with me everywhere?
» Yes. You will not be allowed entry into the exhibit hall or any Anime Expo event without it. No exceptions.
• What if I lose my industry badge on-site?
» In the event that you lose your badge, please visit the industry registration area and we will issue you a new badge.
• How do I get on the Anime Expo industry mailing list?
» The Anime Expo industry mailing list receives all pertinent programming and guest announcements for AX 2012. Please email industry@anime-expo.org with the subject line “Add To Mailing List.”
• Who can I talk to about obtaining an official interview from an Anime Expo representative? Who can I talk to get more info or background on Anime Expo 2012?
» Please contact Jim Yeager (Jim@breakwhitelight.com) or Roberta Silverman (Roberta@breakwhitelight.com).
• What is the best or most exciting day to attend AX?
» Well, we think every day is exciting. But if you’re looking for a particular type of event, please check out our online schedule to find what you’d most like to attend. The 2012 Schedule will be posted in May. Your industry badge will allow you access to Anime Expo all 4 days.
• I want to help advertise for Anime Expo on my website. Do you have images available for download?
» Yes! 2012 Banners will be uploaded shortly.
• Where can I get information about the Guests of Honor?
» Once announced, all guest biographies can be found on our website under the “Guests” tab on the home navigation bar.
• My question wasn’t answered. Who can I follow up with?
» You may email industry@anime-expo.org.