Premier Fan Hotel Block Policy

The Premier Fan Hotel block is reserved strictly for Premier Fans and is not part of the general attendee housing block. This block grants priority access to book hotel rooms for Anime Expo 2018 but does not guarantee availability. This block will consist of the following hotels: JW Marriott, Residence Inn, Courtyard by Marriott, Ritz Carlton, Luxe City Center Hotel, Hotel Indigo, InterContinental Los Angeles Downtown, and the Westin Bonaventure Hotel.

Premier Fans who are registered for AX 2018 will receive an email prior to the block opening day/time with the link for hotel reservations and information on how to book your hotel.

Reservations & Policies Guidelines

  • A valid credit card is needed to make a reservation.
  • Reservations are non-transferrable.
  • Depending on the hotel, you must be at least 18 or 21 years of age to check into a room.
  • All Premier Fans hotel reservations require an Eventbrite Order Number and legal name as shown on your Eventbrite registration
    • If the information does not match, your reservation will not be validated. An email notice will be sent out and you will have two (2) business days to resolve the issue with ConferenceDirect. Lack of response or correction will result in a cancellation of your reservation.

Each Premier Fan is allowed to book only one (1) room under his/her name. Anyone found to have multiple rooms under his/her name will have all but the first reservation canceled without prior notice.

All Premier Fans hotel reservations require an Eventbrite Order Number and legal name as shown on your Eventbrite Registration.

  • If the information does not match, your reservation will not be validated. An email notice will be sent out and you will have two (2) business days to resolve the issue with ConferenceDirect. Lack of response or correction will result in a cancellation of your reservation.

Premier Fan Hotel Reservations Paid by a Non-Premier Fan

If a hotel reservation under your name will be paid by someone other than yourself, a Credit Card Authorization form must be filled out and provided to the hotel prior to your arrival. To request the Credit Card Authorization form, please reach out to ConferenceDirect at axhousing@conferencedirect.com.

Guarantee Policy

All hotels will require a major credit card at the time of booking to guarantee a reservation. Upon check-in, certain hotels will require an advance deposit for the amount of the room and hotel incidentals per night. After you check-out and the hotel confirms that there are no room damages, the incidental deposit will be refunded and your credit card will be charged for the hotel stay.

Max Occupancy Per Room

Maximum room occupancy may vary per hotel. An additional fee may be incurred for more than two people and/or a rollaway bed. Please refer to the hotel grid for more information. Non-Premier Fans are allowed to stay in your room.

Wristband Policy

Some hotels may provide registered guests with wristbands at the time of check-in. Only the number of guests registered will receive the wristband. Guests must wear the wristband to access the guest room elevators.

Cancellation Policy

Each hotel has a different deadline for when you can request a reservation cancellation without incurring any charges or penalties. Please refer to the Hotel Booking Policies for more information.

Second Chance to Book

If you are not able to secure a hotel reservation, you have a second chance to book during the General Attendee Hotel Booking on February 28, 2018.

 

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