A step by step guide on what to do if you want to attend Anime Expo
Anime Expo can be overwhelming for first-timer’s. We’ve created this video and written guide as a brief overview to help you prepare for the wonderful adventure and memorable experience that is Anime Expo.
STEP ONE: BUY A BADGE
Also called, “registration,” a badge/pass is the first thing you’ll need to get in order to attend Anime Expo. There are a few different types of badges.
Badge Types & Descriptions
4-Day: Best value! Use all four days to explore everything AX has to offer
1-Day: Ideal for anyone who can’t make it the whole weekend or only want to attend a specific event on a certain day
4-Day Child: Child badges for ages 6 – 13 are $25, while kids 5 and under are free. There are no 1-Day badges for children.
Premier Fan: The Ultimate Fan experience, this badge has extra perks like entering the Exhibit Hall early. Click here to learn more.
Press: Complimentary badges are provided as a courtesy to those intending to do press coverage of Anime Expo. An application is required for this badge. Click here to learn more.
Industry: Discounted badge options for people who work in the industry. An application is required for this badge.
Exhibitor: This badge is only available to confirmed Exhibitors at Anime Expo.
Artist Alley: This badge is only available to confirmed Artist Alley participants at Anime Expo.
TIP: Buy early! Badge prices increase as the date for Anime Expo draws near, so be sure to get your badge early!
Buying a badge onsite or day-of: Onsite purchases are cash-only and pricing will be higher than purchasing a badge online. If you still wish to purchase onsite, you may do so during registration hours on Days 1-4 (July 1-4).
Find out how you’re getting to Anime Expo: Anime Expo will take place at the Los Angeles Convention Center. Depending on if you’re local or from out of state, you’ll want to book a hotel and/or figure out your transportation situation. For your convenience, we’ve compiled helpful information below:
Hotels: The official Anime Expo Hotel Block consists of partner hotels in the Downtown Los Angeles area that offer a special rate for AX attendees, as well as complimentary shuttle service between the hotel and convention center.
Transportation Options: Compare options with the GoLA app (also available on web).
Come prepared. Check our website for information and the schedule. Also, get the mobile app for all the latest information. Know the schedule and have alternate choices for things to do in case you can’t get into your first-choice event. There’s over 600 hours of programming, nearly 400 exhibitor booths, and much more, so there’e plenty to do and see.
Remember, there’s only so much time in a day (or weekend). We work very hard to bring a wide variety of events, panels, and more to Anime Expo. As much as we’d love to share them all with all of attendees, it’s likely that you won’t be able to do or see everything. With multiple events and panels running at the same time, you may have to make some hard choices. Also, due to the large number of people who attend Anime Expo, be mindful of the fact that you will likely have to wait in lines for panels, autograph sessions, and more.
STEP THREE: ANIME EXPO HAS ARRIVED! TIME TO PICK UP YOUR BADGE
Picking up your badge is the very first thing you need to do to once you arrive at Anime Expo.
How to pick up your badge:
Bring the following with you:
QR Code Confirmation (email printout OR download Eventbrite mobile app)
Valid photo ID (i.e. Drivers License, School ID, Passport, Military ID, etc.)
If you are under 18, please bring your parent or legal guardian with you to pick up your badge.
If you’re 13 and under, the adult present when you pick up your badge must also have purchased a badge and accompany you throughout the duration of the event.
NOTE: With the exception of Child badges, each registered attendee must pick up his/her own badge.
Go to the appropriate badge pick up area:
4-Day/1-Day/Child → South Hall Lobby
Premier Fan → This badge will be mailed. Pickup location for lanyard, program guide, goodie bag, and badge (if applicable) Room 503
Press/Industry → Foyer 309 (South Hall, top floor)
Exhibitor/Artist Alley → Hall K Entrance
TIP: Be careful not to lose your badge! If you do, getting a replacement will cost $45 for 1-Day/4-Day badges and $125 for Premier Fan badges.
Need more help? Go to the Customer Service Counters in the Registration Area for assistance with transferring your 1-Day badge to a different day or upgrading 1-Day to 4-Day. If you have trouble locating your registration info/QR code prior to AX, Customer Service can help you out with that too.
Badge Pick Up Hours
For 4-Day / 1-Day / Child Badge Pick up:
*Thursday, June 29, 2017 (Day -1)
12 PM – 11 PM
Friday, June 30, 2017 (Day 0)
8 AM – 11 PM
Saturday, July 1, 2017 (Day 1)
8 AM – 8 PM
Sunday, July 2, 2017 (Day 2)
8 AM – 8 PM
Monday, July 3, 2017 (Day 3)
8 AM – 8 PM
Tuesday, July 4, 2017 (Day 4)
8 AM – 12 PM
*At-Con Registration is not available Day -1, June 29. Only pre-registered badge pick-up allowed. There will be no onsite badge sales.
For Exhibitor / Artist Alley / Press / Industry Badges:
Now that you’ve picked up your badge and done all the pre-planning and preparation, it’s time to enjoy Anime Expo! Check out the tips below for some info and resources to help make sure you have a good experience at AX:
Check the Schedule: Chances are, you’ve already checked the schedule beforehand, but if you haven’t be sure to check it out to see what AX has to offer. Also, be sure to download the mobile app once it’s available for all the latest information!
Wear comfy shoes! You’ll likely be doing a lot of walking and standing around (in lines), so be sure to wear comfortable shoes. (Or, be sure to have insoles if you have to wear specific shoes for cosplay.)
Hydrate. Be sure to drink lots of water (it’s going to be July in Southern California!) and get ample rest each night.
TIP: Bring a refillable water bottle – there are drinking fountains available near the bathrooms.
Show Your Badge Discount Program: Use you AX badge to get discounts at over 25 restaurants, AMTRAK, Super Shuttle, and local attractions. For more info, click here.
Eating is good. We know there’s a lot of things you want to see and do, but don’t forget to take the time to eat. Feel free to bring snacks too! There are food trucks, as well as food vendors within the convention center and restaurants nearby, but it doesn’t hurt to have snacks handy for when you’re unable to get food right away due to being in line for an event or panel.
Don’t forget, we’re here to help! Visit an Information Services booth if you have any questions. We also have a number of services available for your convenience:
Bag Check: Bought a lot of goods in the Exhibit Hall and don’t want to head back home/to the hotel just yet? Feel free to drop them off in our bag check!
Quiet Room: If you need a break from the crowds, feel free to drop by the Quiet Room or maybe even the Manga Lounge. (Note: The Manga Lounge can get crowded, so it’s not uncommon to have to wait in a line to enter.)
We hope you’ve found this page helpful! We’ll update this list and add more as AX draws near. Think something is missing? Feel free to email us!
*Only pre-registered badge pick-up allowed. There will be no onsite badge sales on these days.
REFUND & TRANSFER POLICY
Your refund request must be received within 30 days of your registration purchase date. After 30 days, you may edit or transfer your badge to the following year. Fees may be applied to transfers for the following year (one year only). Pre-Show Passes are non-transferrable to the following year.
For passes purchased after May 1, 2017, the 30 day refund policy no longer applies. The deadline for registration edits and transfers is June 1, 2017
Passes purchased after June 1, 2017 are non-refundable and non-transferable to other individuals or to the following year
*At-Con Registration is not available Day 0, July 1st.
** Only pre-registered badge pick-up allowed. There will be no onsite badge sales on these days.
Where can I purchase an Exhibit Hall only badge?
Anime Expo is no longer offering Exhibit Hall Only Badges or Free after 4:00pm Exhibit Hall Only Badges.
What is your policy on badge upgrade and downgrading?
You can upgrade your badge at any time.
In order to downgrade your badge, a request must be submitted within 30 days of purchase. A refund will be processed for the original badge purchase for you to purchase the desired badge. After 30 days, you may transfer your original badge to the following year. No downgrades will be permitted after June 1st, 2016.
I pre-registered online, but did not receive a confirmation email. Can I still attend the convention?
Please login to your Eventbrite account to access your event confirmation information and QR code. For additional help, please contact us at email@example.com or send us an inquiry via our contact page.
Are there any age restrictions and policies I should know about?
Anyone aged 13 years and younger must be chaperoned by an adult at all times.
Anyone under the age of 18 must be accompanied by an adult to pick-up their badge.
Any programming designated 18+ will require attendees to show a valid photo ID in order to gain admittance.
What is your child badge policy?
Children ages 5 and under are free with a paying adult.
4-Day Badges for children (ages 6-13) are available for a fee.
Children 13 and over must purchase a regular 4-Day Badge.
Anyone under the age of 18 must be accompanied by an adult to pick-up their badge.
What if I lose my badge?
In the event that you lose your badge, try visiting Event Operations on the top floor of West Hall (room 508A) for Lost & Found assistance.
If you need to get a replacement badge, please visit the Customer Service counter in the South Hall Lobby. Badge reprints are $45. Premier Fan badge reprints are $125
What forms of payment do you accept?
We accept Visa, MasterCard, and American Express on the online registration website. During the convention, we accept aforementioned credit cards and cash only.
May I come on Day 0 to register onsite or “At-con”, or do I have to use the online web form and pay by credit card?
Onsite or “At-Con” registration is only available starting July 1st at 8:00 am for a premium fee. We highly suggest purchasing your badge online in advance.
What forms of ID are accepted?
The photo ID must be current and contain your date of birth (no expired IDs). We accept the following forms of identification:
School ID (please check that your School ID has your date of birth as many do not)
Any valid government issued photo ID containing your date of birth
Do I have to be 18 to pick-up my badge?
Yes, you must be 18 years or older to pick up your badge. If you are under 18, you must have an adult (18+) with you at registration. There are no exceptions to this rule.
What must I bring with me to pick-up my badge?
You must bring a valid photo ID that shows your date of birth. If you pre-registered online, bring a hard copy of your registration confirmation email containing the barcode and/or QR code. You may also use the your smartphone to access your registration confirmation via Eventbrite App.
Where do I go to pick up my badge?
There are several check-in counters according to the type of registration:
Pre-registration / Badge Pick-Up: South Hall Lobby