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@ Los Angeles Convention Center
July 1st-4th, 2017
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The following policies apply to all attendees (Premier Fan, Exhibitor, Press, Industry, Artist Alley) who book a reservation through the Anime Expo Official Hotel Block.

POLICIES
Guarantee Policy

All hotels will require a major credit card at the time of booking to guarantee a reservation.

Upon check-in, certain hotels will require an advance deposit for incidentals. This deposit will be refunded after check-out and room inspection.

One Room Per Name

Individuals cannot book multiple rooms under the same name. Multiple rooms can be booked under the same credit card, but each room has be under a different name. Anyone found to have multiple rooms in his/her name will have all, but the first reservation canceled.

Max Occupancy Per Room

All hotels have varying maximum room occupancy. Additional people will be an additional fee. Refer to the AX Official Hotel Block for information on specific hotels.

Hotel Maximum Room Occupancy Additional Cost Per Person
JW Marriott 4 $10 per 3rd and 4th person
Residence Inn 4 $10 per 3rd and 4th person
Ritz Carlton 4 $20 per 3rd and 4th person
Courtyard by Marriott 4 $10 per 3rd and 4th person
Figueroa Hotel 4 $20 per 3rd and 4th person
Indigo Hotel 4 $20 per 3rd and 4th person
Intercontinental Hotel 4 $30 per 3rd and 4th person
Sheraton Grand 4 $25 per 3rd and 4th person
O Hotel 2 N/A
Westin Bonaventure 4 N/A
The LA Hotel 4 $20 per 3rd and 4th person
Millennium Biltmore Hotel 3 $30 per 3rd and 4th person
Doubletree Los Angeles 4 $10 per 3rd and 4th person
Kawada 4 $20 per 3rd and 4th person
Omni Los Angeles 4 $20 per 3rd and 4th person
Mayfair Hotel 4 $15 per 3rd and 4th person
The LINE Hotel 4 $20 per 3rd and 4th person
Wristband Policy

JW Marriott, Residence Inn, Ritz Carlton, and Courtyard Marriott will provide registered guests a wristband at the time of check-in. Only the number of guests registered will receive the wristband(s).

Guests must wear the wristband to access the guest room elevators. Security guards will be placed at the elevator entrances to enforce the policy.

Cancellation Policy

Each hotel has a different deadline for when you can request a reservation cancellation without incurring any charges or penalties. Refer to the AX Official Hotel Block for this information. This is subject to change at the hotel’s discretion.

Hotel Cancellation Policy
JW Marriott 48 hours prior to arrival date
Residence Inn 48 hours prior to arrival date
Ritz Carlton 72 hours prior to arrival date
Courtyard by Marriott 48 hours prior to arrival date
Figueroa Hotel 48 hours prior to arrival date
Indigo Hotel 48 hours prior to arrival date
Intercontinental Hotel 72 hours prior to arrival date
Sheraton Grand Before Friday June 23rd 2017
O Hotel 48 hours prior to arrival date
Westin Bonaventure 7 days prior to arrival date
The LA Hotel 72 hours prior to arrival date
Millennium Biltmore Hotel 48 hours prior to arrival date
Doubletree Los Angeles 48 hours prior to arrival date
Kawada 48 hours prior to arrival date
Omni Los Angeles 72 hours prior to arrival date
Mayfair Hotel 48 hours prior to arrival date
The LINE Hotel 48 hours prior to arrival date

Questions about housing?

Contact our housing support for any assistance you may need:

By Phone:
North American callers: (844) 843-6326
International callers: (424) 702-3749
Monday – Friday 6:00 am – 5:00 pm PST

 

By Mail:
15901 Hawthorne Blvd – Suite 440
Lawndale, CA 92260

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