Please note that ConferenceDirect is the official housing service for Anime Expo and the only place to book rooms at the AX 2018 hotel block rates. If you choose to use another hotel booking site or book directly with the hotel, any customer service inquiries must be handled by the respective booking service that you used.
All hotels will require a major credit card at the time of booking to guarantee a reservation. Upon check-in, certain hotels will require an advance deposit for the amount of the room and hotel incidentals per night. After you check-out and the hotel confirms that there are no room damages, the incidental deposit will be refunded and your credit card will be charged for the hotel stay.
One Room Per Name
Individuals cannot book multiple rooms under the same name. Multiple rooms can be booked under the same credit card but under a different name. Anyone found to have multiple rooms in his/her name will have all but the first reservation cancelled without notice.
Paying for Reservation on Behalf of Someone Else
If you are making a payment for a hotel reservation on behalf of someone else and will not be staying at the hotel, a Credit Card Authorization form must be filled out and provided to the hotel prior to arrival. To request the Credit Card Authorization form, please reach out to ConferenceDirect at email@example.com.
Max Occupancy Per Room
Maximum room occupancy may vary per hotel. An additional fee may be incurred for more than two people and/or a rollaway bed. Please refer to the hotel grid below for more information.
Some hotels may provide registered guests with wristbands at the time of check-in. Only the number of guests registered will receive the wristband. Guests must wear the wristband to access the guest room elevators.
Each hotel has a different deadline for when you can request a reservation cancellation without incurring any charges or penalties. Please refer to the hotel grid below for more information.
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