Amenities

Info Services

Look out for Info Services booths throughout the Los Angeles Convention Center for help with any questions such as where things are located, when things are happening, or how late certain parts of the convention are open until. 

Hours & Locations: See Hours & Maps for more info.

Event Operations

Visit Event Operations for Disabled Services or to file a report about an incident, a suspicious person, or a lost child/person. Lost children are escorted to Event Operations to await their parent or guardian. Event Operations is also where you can notify us about any problems, such as spills or broken things.

Hours & Location: LACC West Hall, Room 508. See Hours & Maps for more info.

Lost & Found

If you have lost an item at Anime Expo, please visit the Lost & Found room located in West Hall, room 510.

If you would like to turn in a lost item, you can drop it off at any Info Services Booth or the Lost & Found room.

After Anime Expo, lost items are turned over to Los Angeles Convention Center Guest Services. Please contact them at (213) 765-4225.

If you lost your item at the JW Marriott, please contact them at (213) 765-8600.

Hours: See Hours & Maps for more info.

First Aid

EMT's are on standby throughout the event and can also offer bandages in the event of minor injuries.

Hours & Locations: See Hours & Maps  for more info.

Safe Spaces

SPJA and AX understand the importance of protecting all youth and participants both at our events and in our online community. Anyone feeling bullied, harassed, or the need to get away for a few moments, please visit any Info Booth to find a Safe Space.

Hours & Locations: Any Info Services booth, see Hours & Maps for more info.

Event Operations

Visit Event Operations for Disabled Services or to file a report about an incident, a suspicious person, or a lost child/person. Lost children are escorted to Event Operations to await their parent or guardian. Event Operations is also where you can notify us about any problems, such as spills or broken things.

Hours & Locations: LACC West Hall, Room 508. See Hours & Maps  for more info.

Need a place to store your backpacks, props, luggage, and loot from the Exhibit Hall? Our bag check services can hold onto your items while you enjoy Anime Expo!

Hours & Location: See Hours & Maps for more info.

Rates & Fees

  • TBA

*What is considered 1 Item?

If one item is attached to the other, it will not count as one item. To count as one item nothing can be spilling out or attached to the other item and item being checked in must be able to completely shut. (This includes decorative weapons and props.)

**Special Plans

  • Valid until the end of the Check Out time for the day/con.
  • There are unlimited in/out check-outs for one item **check the In/Out Policy below

Live Weapon Storage

Live weapons include: functional airsoft guns, sharp blades, and anything not permitted at Anime Expo as per AX Weapons Policy.

Live weapons cannot be stored at Anime Expo or anywhere within the Los Angeles Convention Center. Please keep live weapons in your car, at your hotel room, or at home.

Overnight Fee

Items must be picked up before bag check closes. A $20.00 overnight fee will apply for any items that are not picked up by closing time.

  • If the item is not checked-out by 12:00 PM the following day, it is considered to be checked out for another day and will be charged an All Day Plan fee in addition to the Overnight Fee ($20 Overnight + $15 All Day Plan)
  • Overnight fees will be charged for each night
  • $5 off Special Plans coupons may not be used on the penalty All Day Plan

Lost Claim Tickets

If you have lost your claim ticket, please go to the Check-Out Cashier.

  • Names are written on tags, and an ID must be used to recover the bag
  • A $5 fee is charged to look for the bag
  • If someone else is picking up the bag without a claim ticket, they must have a way to contact the owner to verify the bag’s contents and to confirm the pick-up

POLICIES

Bag Check is not liable for any stolen, broken, damaged, or lost items that are checked into its care. However, we take several measures to have items are safe and secure. No additional objects or items can be attached or protrude out of the main item. This includes decorative weapons and props. Bags must be able to completely shut.

In & Out Policy
In & Out privileges are applicable towards All-Day and All-Con tickets only. Attendees may not use this service to check-out an item and then check-in a different item on the same ticket. If you lose your claim ticket, a $5.00 fee will apply

End of the Convention
Any items left after the convention ends will be turned over to Los Angeles Convention Center Security. Please contact them at (213) 765-4225.

Take a break from crowds and cameras in the Quiet Lounge

First introduced in 2015, the Quiet Room is where cosplayers and attendees alike can rest their feet away from cameras and other people. While we don’t recommend napping here, it’s a great place to just relax and get away from the stresses a convention can present.

Hours & Location: See Hours & Maps for more info.

Policies & Guidelines

  • Please be courteous of fellow attendees while enjoying your time inside of Quiet Lounge.
  • Please be mindful of your volume. No talking, but whispers are acceptable.
  • Cameras are not permitted while inside of Quiet Lounge.
  • No eating or drinking while inside of Quiet Lounge. (Bottled water is OK.)
  • Please turn cell phones to vibrate or silent mode. If you must answer a phone call please take it outside of Quiet Lounge.
  • Please turn off the volume on all gaming devices, laptops, tablets and electronics. Headphones are encouraged!
  • Please do not move lounge furniture.
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