If the portal flashes green, then you have tapped in / tapped out correctly. If the portal flashes red, you will be directed to the Badge Help Desk located nearby.
A photo ID will be requested to verify your badge. Children aged 13 and under should have an adult present at all times.
If you forget to tap out, the staff at the Badge Help Desks located at all entrances can straighten things out for you.
If you experience issues besides tap-in/tap-out, you will be redirected to Registration Assistance at Gilbert Lindsay Plaza.
If you lost your badge, head over to Registration Assistance at Gilbert Lindsay Plaza. Any lost badges that are found will be turned in at Registration Assistance and will require photo ID verification. If you would like to replace your badge, you will be subject to a reprint fee, depending on the badge type. Your old badge will then be deactivated.
Premier Fan badgeholders may use both priority entrance and general entrances.
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