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@ Los Angeles Convention Center
July 1st-4th, 2017
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Badge vs. Ticket

Some events at Anime Expo require an additional ticket to attend.

What is the difference between a badge and a ticket?

  • Badge: The first thing you need to attend Anime Expo.
  • Ticket: Some events during Anime Expo may also require a ticket, in addition to a badge. These are called, “Ticketed Events.”
    • Ticketed Events include, but may not be limited to:
    • If you’re interested in attending these events, you can buy your tickets online ahead of time or you can purchase them onsite at the Ticketing Booth, based on availability.
For events at the Convention Center or JW Marriott,

YOU WILL NEED TO PRESENT THE FOLLOWING UPON ENTRY:

  • Anime Expo Badge valid for the day of the event
  • Event ticket, which can be one or more of the following:
    • ShowClix E-Ticket, attached to confirmation email
    • QR code via mobile device
    • Ticket purchased at Ticketing Booth
    • Wristband that is worn securely on the wrist (for 18+ events)
FOR EVENTS at THE noVO or MICROSOFT theater,

YOU WILL NEED TO PRESENT THE FOLLOWING UPON ENTRY:

  • Anime Expo badge that is valid for the day of the event
  • Event Ticket or Wristband (MUST be picked up at Will Call at the Ticketing Booth)

NOTE: These are WILL CALL ONLY events and require you to pick up your ACTUAL ticket or wristband at the Ticketing Booth.

How to Pick Up your WILL-CALL Ticket
  1. Bring your confirmation email from Showclix (printout or via mobile device)
  2. Bring a valid photo ID showing date of birth
  3. Go to the Ticketing Booth, located in West Hall of LACC, on the second level just outside on the Petree Patio. (If you are facing the stairs/escalators leading up to the Entertainment Hall, it’s on the right side out the glass doors.) NO LATER than 4 hours before the start of the event.
    • NOTE: We state 4 hours before the start of the event so attendees will have enough time to note the list of restricted items, store belongings and purchases in either their car or bag check in Rm 501 of the LACC West Hall, or take care of any other personal business prior to check-in AS WELL AS to allow sufficient time to get in line and go through the security check at the doors to the venue.
  4. AX Ticketing Volunteers will issue your ticket or wristband based on event purchased.
  5. If your ticket comes bundled with any bonus items, you will also receive a voucher to exchange for your items at the Voucher Redemption Booth located in the back of the Entertainment Hall (West Hall A).
WHO CAN PICK UP THE WILL-CALL TICKET

Please note that only the person whose name is listed on the will-call ticket will be allowed to pick up their event ticket. If the purchaser or ticket holder wishes to transfer ownership of the ticket to a different name, the following information must be provided and sent to events@anime-expo.org:

  • Purchaser’s name and email address
  • ShowClix Confirmation Order #
  • Name of Event
  • Current ticket holder’s name
  • New ticket holder’s name

The request to transfer ownership must be made no later than 24 hours prior to the date of the event.

How to Buy Tickets Onsite
  1. Go to the Ticketing Booth,located in West Hall of LACC, on the second level just outside on the Petree Patio. (If you are facing the stairs/escalators leading up to the Entertainment Hall, it’s on the right side out the glass doors.)
  2. When you get to the counter, tell the AX Ticketing Volunteers which event you’d like to purchase a ticket for.
  3. AX Ticketing Volunteers will assist you with the purchasing process and issue you a ticket.
    • We highly recommend purchasing tickets online, when possible. As long as the event is not a WILL CALL ticketed event, you will NOT need to visit the Ticketing Booth and stand in line, giving you more time to spend enjoying the convention!
Ticketing Booth Hours & Location

The Ticketing Booth is located in West Hall of LACC, on the second level just outside on the Petree Patio. (If you are facing the stairs/escalators leading up to the Entertainment Hall, it’s on the right side out the glass doors.)

  • Day -1 (June 29): 12 PM – 9 PM
  • Day 0 (June 30): 8 AM – 9 PM
  • Day 1 (July 1): 9 AM – 9 PM
  • Day 2 (July 2): 9 AM – 9 PM
  • Day 3 (July 3): 9 AM – 9 PM
  • Day 4 (July 4): 9 AM – 3 PM (Customer Service Only open till 4 PM)

ALL SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.

ADA Ticket Requests: Please email events@anime-expo.org ahead of time or come to the Ticketing Booth onsite for assistance.

Ticketing Premier Fan Lounge Hours & Location

The Ticketing Booth will also service Premier Fan’s in the Premier Fan Lounge located in at Room 503 Located in West Hall

  • Day -1 (June 29): CLOSED
  • Day 0 (June 30): 5 PM – 9 PM
  • Day 1 (July 1): 10 AM – 6 PM
  • Day 2 (July 2): 10 AM – 6 PM
  • Day 3 (July 3): 10 AM – 6 PM
  • Day 4 (July 4): CLOSED
AGE RESTRICTED EVENTS
  • 18+ EVENTS: These require you to pick up a wristband at one of our Info Service booths located in either the South or West Hall lobbies or Event Operations located on the upper level of West Hall.
  • 21+ EVENTS: These require a valid ID showing your birth date to be allowed entry.
VOUCHERS

Certain events include a bonus item with the purchase of an event ticket. The bonus item can only be redeemed with a voucher, obtained at the Ticketing Booth located in West Hall of LACC, on the second level just outside on the Petree Patio. (If you are facing the stairs/escalators leading up to the Entertainment Hall, it’s on the right side out the glass doors.)

  • Vouchers must be obtained at the Anime Expo Ticketing Booth.
  • Vouchers may be exchanged at the Voucher Redemption Booth located in the Entertainment Hall in the West Hall Lobby
  • Lost or stolen vouchers can not be replaced or re-issued.
  • Anime Expo is not responsible for any un-redeemed bonus items after July 4, 2017
  • Required items to redeem bonus items:
    • Voucher for Bonus Item
    • Anime Expo Badge with name matching ID and Voucher for Bonus Item
    • Valid photo ID matching the name on the Anime Expo Badge and Voucher for Bonus Item
  • NOTE: ONLY THE ORIGINAL TICKET HOLDER, whose name is on both the ticket and the voucher, will be allowed to pick up bonus items. This is to ensure we do NOT distribute an item to someone by mistake as there is a limited or exact quantity of some items available. Once distributed, there is no guarantee we will have additional in the event of a lost or stolen voucher. Therefore:
    • Attendees will NOT be allowed to pick up bonus items from another person
    • Attendees will NOT be allowed to pick up bonus items that the original ticket holder gifted them.
  • Voucher Redemption Booth Hours:
    • Day -1 (June 29): CLOSED
    • Day 0 (June 30): CLOSED
    • Day 1 (July 1): 10 AM – 8 PM
    • Day 2 (July 2): 10 AM – 8 PM
    • Day 3 (July 3): 10 AM – 8 PM
    • Day 4 (July 4): 10 AM – 4 PM

 

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