Just a final reminder for anyone who has purchased a ticket that comes with a Bonus Item. Please follow the following steps to claim your bonus Item:

  1. You must pick up a Voucher at the Ticketing Booth located in the West Hall alcove to redeem your bonus item. Please use the “Will-Call” line to pick up your Voucher.
  2. The Voucher must be taken to the Voucher Exchange Booth located in the Entertainment Hall (Hall A). It will be located to the right side and far back of the hall from the entrance.
  3. You must have your event ticket and photo ID present to redeem your item
  4. Bonus items and Vouchers will NOT be distributed at any of the Event Venues (i.e. Main Events Hall, Microsoft Theater, The Novo)
  5. Any lost or stolen vouchers will NOT be replaced
  6. Anime Expo will NOT be responsible for any unclaimed bonus items after July 4th 2016 at 2pm

Also, please remember, if you purchased a ticket for Japan Band Battle or Japan Super Live, it is imperative for you to pick up your actual event ticket. These are Will-Call tickets  and must be exchanged at the Ticketing Booth located in the West Hall Lobby. Please bring your confirmation email as well as your photo ID to pick up your event ticket. You will be turned away at the event venue if you do not have an actual event ticket.

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More info about Anisong World Matsuri Bonus Items