Refund and Transfer Policy

All sales are final for all badge purchases and, therefore, non-refundable.

All badges are non-transferable to any other SPJA event.

 SPJA reserves the right to change the Refund and Transfer Policy at any time without notification.

Upgrade, Downgrade, and Exchange Policy

You can upgrade your (1-Day to 4-Day) badge, based on availability, by sending an email to registration@anime-expo.org before March 31, 2022.

Downgrades are not permitted.

You can exchange your 1-Day badge for another 1-Day badge, based on availability, by sending an email to registration@anime-expo.org before March 31, 2022.

Credentials & Entry Policy

For security reasons, and to allow entry into Anime Expo, all attendees must always wear, possess, and present their badge and any required wristband credential while onsite or at any other venue/location utilized for Anime Expo as follows:

• Badges must be affixed on the AX-issued lanyard and worn around the Attendee’s neck or displayed in an openly visible location.
• Wristbands must be securely affixed to the Attendee’s wrist and remain on the Attendee’s wrist throughout Anime Expo.
• Tickets for additional events produced by Anime Expo, such as screenings, cafes, concerts, and autograph sessions, must be presented during check-in via physical ticket or on a digital device.

Each Attendee must retain possession of his or her own badge for the duration of Anime Expo and may not loan or give the badge to anyone else. If Credentials are not worn or presented correctly by an Attendee, SPJA reserves the right to refuse admission, service, and cancel the Attendee’s badge at SPJA’s sole discretion without liability. All badges are the property of SPJA and must be relinquished to SPJA upon request.

Age Restriction

Purchase a badge appropriate for the child's age by the first day of attendance of Anime Expo 2022.

• Children ages 0-5 are free and not required to register for a badge. An optional RFID child wristband will be available to pick-up at the Registration Booth on Gilbert Lindsey Plaza. In cases of emergency, the wristbands will allow an SPJA/Anime Expo representative to contact parents/guardians as needed.
• Children ages 6-13 must purchase a Child badge for $40 (4-Day badge).
• Children ages 14+ must purchase a 4-Day or 1-Day general attendee badge.

Attendees age 13 years old and under must be accompanied by a parent or guardian, age 18 or older, for the duration of their time at the event. Attendees under the age of 18 must be accompanied by an adult if required to pick up their badge in Will Call at the Registration Booth. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event. Please refer to the full Youth Protection Policy (Section 6) on the AX website.

Any programming designated 18+ will require attendees to have an 18+ wristband to present for admission at the door.  An 18+ wristband can be obtained at any Info Services booth by presenting a valid government-issued photo ID that shows the date of birth.  Please see our Program Room Policy for more information.

Badge Mailing Policy

Anime Expo will ship 4-Day, 1-Day, Child, Premier Fan, Artist Alley, Exhibitor and paid Industry badges, purchased between January 10, 2022 through 12:00 PM PT on June 13, 2022, within the United States (excluding minor outlying islands) and Canada. Badge mailing will start in early May 2022. Premier Fan, Artist Alley, Exhibitor, and paid Industry badges will be mailed out in early June 2022. Badges will not be re-shipped under any circumstances.

All badges purchased in the same order will be mailed out to only ONE address.  Be sure to enter the shipping address, if it is different from the Buyer’s address when filling out the purchase form. The last day to change your shipping address is April 25, 2022.

These dates may be subject to change due to scheduling or external factors

Onsite Badge Pick Up

Attendees who purchase badges after the Badge Mailing Deadline (June 13, 2022) and all international attendees must pick up their badges in Will Call at the Registration Booth beginning June 30, 2022, at the Los Angeles Convention Center. The Buyer may pick up all badges in their order or each individual Registrant can pick up their own badge.  Upon arrival, you must present your registration confirmation email and a valid government-issued photo ID.  This should match the Buyer or the Registrant’s name/information to pick up your badge.  Your registration order confirmation is also available in your ShowClix account (My Tickets) under the My Events tab.

All attendees under the age of 18 must be accompanied by an adult in order to pick up their badges.

Badge Activation Policy

Every badge must be activated to participate at Anime Expo 2022.

Lost Badge

Lost badges are subject to a reprint fee. To purchase a badge reprint, go to the Registration Booth for assistance.