Registration Booth Hours of Operations:
Exhibit Hall Hours of Operations:
Artist Alley Hours of Operations:
Arcade Hours of Operations:
ax chibi merch booth Hours of Operations:
cosplay karaoke Hours of Operations:
cosplay sets Hours of Operations:
lounge 21 Hours of Operations:
maid cafe Hours of Operations:
manga lounge Hours of Operations:
night market Hours of Operations:
retro gaming and game jam Hours of Operations:
Tabletop Gaming Hours of Operations:
All hours are subject to change without notice.
Attendees may bring food for personal consumption only. Bulk food items will not be permitted. We highly recommend that you bring drinks and refillable water bottles to stay hydrated.
Per our Code of Conduct, the following, as such violations are determined in SPJA’s sole discretion, are not permitted at the Event or its surrounding areas, including the parking lots, hotels, plazas, and structures:
The following items are strictly prohibited per our Code of Conduct:
If you have lost an item at anime expo chibi, please visit the Ontario Convention Center Security Office located outside the building, on the south side of the venue in between the Artist alley tent and parking lot C.
If you would like to turn in a lost item, you can drop it off at the Security Office.
During and after anime expo chibi, all lost items are turned over and managed by the Ontario Convention Center Security team. Please contact them at (909) 937-3048
Please read our Recording Policy and Filming Your Panel Policy for more information.
SPJA is dedicated to accommodating all attendees, volunteers, and staff who may have disabilities that are protected by federal, state, and local public accommodations and accessibility laws. Although Event Facilities such as, but not limited to, the Ontario Convention Center and the Ontario Conference Center, are solely responsible for accessibility of and non-discrimination in their physical buildings, restrooms, and facilities, SPJA is ready and prepared to offer a hand to visitors with special needs or whom may require some sort of a reasonable accommodation. SPJA offers, for example:
If you are an attendee who needs reasonable accommodation, SPJA wants to make your experience as fun and entertaining as possible. There are a few limitations, however, on what SPJA reasonably can provide. Please note:
For additional questions or special requests, please contact us at ADA@anime-expo.org
If you do not already have a ShowClix account, you cannot create one before you buy your credential. A temporary account is created automatically when you place your order and you will receive an email notification with a link to finish setting up your ShowClix account after you receive your order confirmation email.
The link provided will take you to a screen that looks like this:
So you can provide the required information to create your account.
If you see this screen:
it means you already have an existing account in ShowClix and just need to log in.
Since SPJA has been using ShowClix for the past 5 years to sell our event tickets (concerts, Maid/Butler Cafe, Masquerade, etc.), then, if you purchased a ticket in a past year, you would already have an existing account linked to your email address. If you need assistance logging in, then please contact ShowClix
Support by clicking on the “Need help signing in?” link at the bottom of the login screen or go to the ShowClix Customer Care page to submit your support ticket.
When you purchase your credential(s) you are not required to enter a name for each credential during checkout. Instead, when you transfer the credential to someone within your ShowClix account, that credential is “assigned” to them. Once they “accept” the transfer, the credential is now registered under their name.
If your child is under the age of 5:
There is no cost for children 5 and under to attend anime expo chibi. While they do not require a credential, we do have wristbands available for pick-up at the Registration Booth that can assist with identifying your child if they wander off and get lost. These wristbands are optional, but highly recommended as a safety precaution.
If your child is between the age of 6-13:
Please purchase a child credential; child credentials have the same access as a general attendee credential.
Attendees age 13 years old and under must be accompanied by a parent or guardian over the age of 18 for the duration of their time at the event. Child credentials can be purchased with a general attendee credential.
If your child is age 14 or over:
Anyone 14 and older must purchase a general attendee credential. Attendees under the age of 18 must be accompanied by an adult to pick up their credential. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event.
Due to Privacy Policies, we are not allowed to collect data for minors. Therefore, any Child credential purchased remains under the Buyer’s account and cannot be transferred. It is recommended, per our Age Restriction Policy, that Child credentials only be purchased by the parent or guardian who will be attending with the child at any SPJA event.
If the registered parent/guardian is unable to attend, please email firstname.lastname@example.org to process a transfer or head over to the Registration Booth for assistance. Note: the other guardian must also have a valid general attendee credential registered to their name.
Yes! As a thank you for your service, we are offering an exclusive Military offer! Through SheerID’s verification platform, we can verify your military status in a safe, secure, and fast way! After successful verification, you’ll receive a single-use access code to unlock a General Attendee credential at the exclusive Military price of $35. Processing fees will apply.
If approved, to redeem your offer you must:
Offer available to active-duty military, veterans, reservists, and the National Guard.
Supplies are limited. Only one access code allowed per verification, per person.
Fill in the following form to get your military offer.
You need to log into your ShowClix account to transfer (assign) credentials you purchased for another person. Here are the steps:
Note: Child credentials cannot be transferred due to our privacy policies and stay assigned to the Buyer. If you need to transfer a Child credential to another adult who will be attending the SPJA event with that child, then you will need to send an email to email@example.com to process this request.
And an email notification will be sent to each person you transferred a credential to.
There will be no mailing for anime expo chibi 2022. You can pick up or buy your credential anytime registration is open. On-site credential purchases are subject to availability. Please refer to the Registration booth hours of operation section of this anime expo chibi page for more details.
On-site purchases are credit or debit card only. NO cash stations available.
The Registration Booth will open for sales and credential pick up beginning November 11th, 2022 in Parking Lot B at the Ontario Convention Center. The Buyer may pick up all credentials in their order or each individual Registrant can pick up their own credential. Important: Once you slide the adjustment bead around the wrist, it will lock and cannot be loosened. Wristband replacements may be subject to a replacement fee.
Upon arrival, you must present the following:
If you are under 18, please bring your parent or legal guardian with you to pick up your credential. If you’re 13 and under, the adult present when you pick up your credential must also have purchased a credential and accompany you throughout the duration of the event.
All attendees under the age of 18 must have a guardian present when picking up their credentials. The guardian must have a valid, government-issued photo ID with them when they accompany you to pick up your credential. Attendees under 18 do not need a photo ID to pick up, but if you do have one (such as a driver’s license) we recommend that you have it on hand just in case.
If you lost your credential, head over to Registration Assistance at Parking Lot B. Any lost credentials that are found will be turned in at the Registration Booth and will require photo ID verification to retrieve. If you would like to replace your credential, you will be subject to a reprint fee, depending on the credential type. Your old credential will then be deactivated.
Please check the Hours & Maps section on this page for more information about where to find the Registration Booth.
SPJA has a strict Refund Policy: all sales are final, and no refunds or exchanges are allowed. There are no refunds for missed shows.
No refunds will be processed for attendees who choose not to attend due to concerns about catching a communicable disease or for testing positive for such diseases, such as COVID-19. For more details, please refer to the COVID-19 Acknowledgement and Assumption of Risk form that all attendees must agree with to complete their purchase. You can read all our Registration policies at: anime-expo.org/anime-expo-chibi/legal .
Thank you for your interest in anime expo chibi. We are unable to make a determination on the permissibility of props/costumes through email, and the final decision will be left to Security and Weapons Check upon entry. The best way to prepare for this is to review our Cosplay Policies here
The anime expo chibi Event Area refers to the Ontario Convention Center and Ontario Conference Center where anime expo chibi events take place. You must have a valid anime expo chibi credential to enter the anime expo chibi Event Area.
When entering the anime expo chibi event area, please be aware of the following procedures:
Have further questions? Fill out our contact formt.
You must present a valid, government-issued ID whenever you enter a 21+ designated area such as Lounge 21 or the Beer Garden at the event venue.
Here are examples of valid, government-issued IDs that we accept.
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